I lost my progress / I lost my account!

You should be able to recover your progress if you are connected to the internet. We suggest you try the following to see if they help you g...

How can I save / load my progress?

To save your progress, please go to the game settings menu (the cog icon top right in your game).Then scroll until you see "Google Play Game...

How can I transfer my progress between Android and iOS?

Please note that we can only do this transfer for you once.  Please also note that you cannot play on Android and iOS at the same time ...

Can I load my progress from my old device?

Yes, you first need to connect to the game with your Google Play Games (for Android) or Game Center (for iOS) account which you were using o...

Can I reset my game progress and start over from the beginning of the game?

Before you decide to reset your entire progress and lose any purchases you have made, why not try reaching the next bank first?When you star...

How do I log into my Idle Bank Tycoon account with Facebook?

Facebook is currently not supported as a login method. Accounts in our game are only saved through Google Play or Game Center.

How can I safely reinstall the game?

Before uninstalling, make sure to save your progress to the cloud via the game settings by clicking the Save Progress button. This ensures y...