I lost my progress / I lost my account!

You should be able to recover your progress if you are connected to the internet. We suggest you try the following to see if they help you g...

How can I permanently delete my account?

To request that your account is deleted:Send an email to privacypolicy@kolibrigames.com including a clear description of your requ...

How can I save / load my progress?

To save your progress, please go to the game settings menu (the cog icon top right in your game).Then scroll until you see "Google Play Game...

How can I transfer my progress between Android and iOS?

Please note that we can only do this transfer for you once.  Please also note that you cannot play on Android and iOS at the same time ...