Hi, how can we help you?

Elemental Mines are here!

What is Elemental mode?

What are Super Manager Elements?

Can I move my game from Android to iOS, or from iOS to Android?

Can I load my progress from my old device?

Can I connect my mobile device's game to my Facebook account?

What are Artifacts?

Why are my boosts not being counted in Artifacts?

What are Skills and the Research Island?

What are boosts?

Why didn't I receive the boosts tokens I purchased?

Can I watch an advertisement to boost my mines?

The game won't connect to Facebook!

Prices for purchases increased on my iOS device!

What are Collectibles and how do I get them?

What are Premium Chests?

Why has my mine been reset but I still have all my Cash?

The barrier I am unlocking / my Daily Deals refresh says it will take 30 days or more! What happened?

Why did I have to pay twice to unlock a barrier and get a new mine shaft?

Why don't I see active Event Mines / why is the Event Mine "coming soon"?

How do I go back to my other mines?

How does the Event Mine work?

How can I contact Idle Miner Tycoon support via Facebook Gaming?

Do I need to be online to play with Facebook Gaming?

How do I turn notifications on / off for Idle Miner Tycoon in Facebook Gaming?

What are Frontier Mines?

What are Frontier Mine items?

How can I activate (Super) Manager abilities in Frontier Mines?

How do the Mainland Mines work?

What are the maximum levels?

aa, ab, ac - what do the numbers mean?

Can I make a Let’s Play / collaborate with you?

Which languages are available? How do I change my language?

How do I change my username?

What is the Impossible Island?

Where is the Impossible Island on the world map?

What should I expect with the Impossible Island?

What can I do if I have problems with an in-game purchase?

I purchased a Daily Delivery of Super Cash, why is it not in my Inventory or Super Cash total?

My child bought something in the game without my permission, what can I do?

Can I reset my game progress and start over from the beginning of the game?

Where can I view the Privacy Policy?

What are the strange letters I can see on some of my mines / mine shafts?

Can I play with my friends?

What are Expeditions?

What was the Assassin's Creed Event Season?

What is the Lucky Wheel?

What is the Lucky Draw?

What is Super Manager Equipment?

What are Legendary Super Managers?

Who is the Santa Claus Super Manager?