Hi, how can we help you?

Can I move my game from Android to iOS, or from iOS to Android?

Can I load my progress from my old device?

Can I connect my mobile device's game to my Facebook account?

What are Artifacts?

Why aren't my boosts counting towards Artifacts?

What are Skills and the Research Island?

What are boosts?

Why didn't I receive the boosts I purchased?

Can I watch an advertisement to boost my mines?

The game won't connect to Facebook!

Prices for purchases increased on my iOS device!

What are Collectibles and how do I get them?

What are Premium Chests?

Why has my mine been reset but I still have all my Cash?

The barrier I am unlocking / my Daily Deals refresh says it will take 30 days or more! What happened?

Why did I have to pay twice to unlock a barrier and get a new mine shaft?

Elemental Mines are here!

What is Elemental mode?

What are Super Manager Elements?

Why don't I see active Event Mines / why is the Event Mine "coming soon"?

How do I go back to my other mines?

How does the Event Mine work?

What are Frontier Mines?

What are Frontier Mine items?

How can I activate (Super) Manager abilities in Frontier Mines?

How do the Mainland Mines work?

What are the maximum levels?

aa, ab, ac - what do the numbers mean?

Can I make a Let’s Play / collaborate with you?

Which languages are available? How do I change my language?

How do I change my username?

What is the Impossible Island?

Where is the Impossible Island on the world map?

What should I expect with the Impossible Island?

What can I do if I have problems with an in-game purchase?

I purchased a Daily Delivery of Super Cash, why is it not in my Inventory or Super Cash total?

My child bought something in the game without my permission, what can I do?

Can I reset my game progress and start over from the beginning of the game?

Where can I view the Privacy Policy?

How can I permanently delete my account?

What are the strange letters I can see on some of my mines / mine shafts?

Can I play with my friends?

What are Expeditions?

What is the Lucky Wheel?

What is the Lucky Draw?

What is Stella's Lucky Elevator?

What is Super Manager Equipment?

What are Legendary Super Managers?

Who is the Santa Claus Super Manager?

Urca

Amora

Jeff

Luxario

R.Bit

Poseidon

Samantha Reiss

Green Idler

Glimmer

What are the Chrono Mine rewards?

What is the Chrono Mine?

How do I access the Chrono Mine?

What is Sweet Surprises and where can I find it?

What are Spin Tokens? How do I earn them?

What are Bonbons and Surprise Chests? How do I get them?

What is Tesseract?

What are T-Cores?

How do Super Manager limitations work in Tesseract?

What is Everdeep?

What are Biomes?

How do I skip mines and what are Stars?