If you play on iOS, please contact Apple directly, as we cannot issue refunds on their behalf.

If you play on Android, please contact our Support team directly so we can review your request against our refund policies:

• via the in-game Settings menu; please send a full description of your concerns and include your Player ID by using the “Tap to copy Player ID” at the bottom of the game Settings menu

• or via email to community@idleminertycoon.com; please send a full description of your concerns and include your Player ID by using the “Tap to copy Player ID” at the bottom of the game Settings menu