To solve the Error 50 or Error 40 connection issue, please first:

1.) Restart your router

2.) Restart your device

3.) If you're using mobile data, please try a strong and stable WiFi connection.

4.) Try a different location with different WiFi

5.) Check if you have any VPN/PiHoles active on your network that could be blocking the game

6.) Contact your internet service provider to check your connection

If this does not work, please repeat the steps before contacting support. Please let us know which steps you have tried when you message us!