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In-Game Purchases
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What can I do if I have problems with an in-game purchase?
First, please try closing the game (but do not uninstall / remove it from your device). Then open it again and see if the purchase was deliv...
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I purchased a Daily Delivery of Super Cash, why is it not in my Inventory or Super Cash total?
The Daily Delivery will be delivered to you in small chunks every day, instead of instantly being delivered to your Inventory. To collect th...
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My child bought something in the game without my permission, what can I do?
Please contact us directly as soon as possible via the in-game settings or at community@idleminertycoon.com with full details of the problem...
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What is the Premium Season Pass?
This offer isn't like a lot of other offers and works slightly differently. The Premium Season Pass is an extra reward system for completing...
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What is the No Ads Bundle?
The No Ads Bundle eliminates the need to watch any video ad within the game and comes with some other items such as Boosts and Super Cash! H...
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What can I do if I have questions about a refund?
If you play on iOS, please contact Apple directly, as we cannot issue refunds on their behalf.If you play on Android, please contact our Sup...
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