Hi, how can we help you?

The game feels very difficult - what can I do about that?

What are Gems used for? How do I get them?

What is Idle Time? How do I get more?

Does Idle Firefighter Tycoon have a cloudsave/savegame system?

Which languages can I play the game in?

I lost my account, what do I do?

How do I get new Captains?

What are Choice Cards?

What is the Emergency feature?

Do the Event Boosts work in the whole game?

How do the Event Badges and rewards work?

I didn't receive my purchase, what do I do?

I used to have the No Ads feature unlocked in my game, but now it’s gone. What do I do?

Why aren't my permanent boosts / other boosts working in the Event?