Depending on how you lost your account, there are several things you can do.
If you used to play on an Android device, and you have a new Android device you want to play on, then go to the game Settings menu on your old device.
- Click on "Save Progress" and this will synchronize your old progress to your Google Play Games account.
- Then simply download the game on your new device, using the same Google Play Games account as on your old device.
- You should see your old progress automatically - if not, please contact us at community@idlefirefightertycoon.com and provide a screenshot from the game settings menu of your old game and your new game
If you used to play on an iOS device, and you have a new iOS device you want to play on, then go to the game Settings menu on your old device.
- Click on "Save Progress" and this will synchronize your old progress to your Game Center account.
- Then simply download the game on your new device, using the same Game Center account as on your old device.
- You should see your old progress automatically - if not, please contact us at community@idlefirefightertycoon.com and provide a screenshot from the game settings menu of your old game and your new game
If you used to play on a different operating system (e.g. you had an Android game but now have an iOS device, or vice versa), then please contact us at community@idlefirefightertycoon.com and provide a screenshot from the game settings menu of your old game and your new game. We can then see if it is possible to manually transfer your progress.