I didn't receive my purchase, what do I do?

Please contact support at community@idlefirefightertycoon.com with as many details as possible, for example a screenshot of the Google Play ...

I used to have the No Ads feature unlocked in my game, but now it’s gone. What do I do?

Please contact support at community@idlefirefightertycoon.com with as many details as possible, for example a screenshot of the Google Play ...

Why aren't my permanent boosts / other boosts working in the Event?

The Event City is a separate event which uses its own boosts - this is why your other, normal boosts are not having an effect on your Event ...

Why are there no ads available, how can I watch them?

When no ads are available, please try waiting for 15 seconds. If after 15 seconds there are still no ads, we would recommend resetting your ...

I had problems with a video ad, what do I do?

Please contact support at community@idlefirefightertycoon.com with as many details as possible so that we can try to locate the problematic ...